Welcome to Road O Clock Logistics. These Terms of Service govern your use of our website and logistics services. By accessing our website or booking our services, you agree to comply with these terms.
Acceptance of Terms
By using this website or engaging Road O Clock Logistics for transportation, courier, warehousing, or logistics services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Our Services
Road O Clock Logistics provides a range of logistics services, including but not limited to:
- Road Transportation
- Same Day Courier Services
- Home Removals
- ADR Goods Transportation
- Airport Cargo Services
- International Logistics
- Warehousing & Storage
- Order Fulfilment
- Commercial Vehicle Solutions
- Supply Chain Management
Service availability may vary depending on location, operational requirements, and scheduling.
Booking & Quotations
All quotations provided by Road O Clock Logistics are subject to confirmation and may vary based on shipment size, weight, distance, service type, and any additional requirements.
A booking is only confirmed once accepted by our team.
Customer Responsibilities
Customers are responsible for:
- Providing accurate collection and delivery information.
- Ensuring all goods are correctly packaged and labelled.
- Declaring any hazardous, restricted, or regulated goods before collection.
- Ensuring someone is available at the collection and delivery locations where required.
Road O Clock Logistics is not responsible for delays or additional costs resulting from incorrect information supplied by the customer.
Prohibited Goods
Unless specifically agreed in writing, we do not transport illegal goods or prohibited items. Customers must not request the transportation of goods that breach UK laws or international shipping regulations.
ADR goods may only be transported where all legal documentation and safety requirements have been met.
Delivery Times
While we always aim to deliver within agreed timeframes, delivery schedules are estimates and may be affected by:
- Traffic conditions
- Weather
- Customs clearance
- Mechanical issues
- Road closures
- Circumstances beyond our reasonable control
Road O Clock Logistics cannot guarantee exact delivery times under such circumstances.
Liability
We take every reasonable precaution to ensure the safe handling and transportation of goods. However, our liability is limited to the extent permitted by applicable law.
Customers are encouraged to arrange appropriate insurance for high-value or sensitive items where necessary.
Payments
Payment terms will be agreed before services commence.
Late payments may result in additional charges, suspension of services, or legal recovery procedures where applicable.
Cancellations
Bookings may be cancelled or rescheduled by contacting Road O Clock Logistics as early as possible.
Cancellation charges may apply where resources, vehicles, or staff have already been allocated to the booking.
Website Use
You agree not to:
- Use this website for unlawful purposes.
- Attempt to interfere with website security.
- Copy or reproduce website content without permission.
- Upload malicious software or harmful code.
Intellectual Property
All content on this website, including logos, branding, graphics, images, text, and design, remains the property of Road O Clock Logistics unless otherwise stated.
No material may be copied, reproduced, or distributed without prior written permission.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and process your personal information.
Changes to These Terms
Road O Clock Logistics reserves the right to update these Terms of Service at any time. Changes will become effective immediately upon publication on this website.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Road O Clock Logistics
110 Lodge Road
Croydon
CR0 2PF
United Kingdom